VoIP stands for voice over internet protocol, and the technology has been around since 1993, allowing companies to save money and improve productivity. VoIP is a method that allows you to transmit phone calls from your business through a local area network instead of through traditional telephone services. As a result, companies that use VoIP…
As a business owner, it’s important to stay informed about potential vulnerabilities that could impact your organization. Recently, Cisco reported a critical vulnerability, tracked as CVE-2022-20968, affecting its IP Phone 7800 and 8800 Series. This new vulnerability is caused by inadequate input validation of packets using the Cisco Discovery Protocol. In other words, a threat…
There are many reasons why staff may be required to put customers on hold. However, Voice-over Internet Protocol (VoIP) technology can be utilized to ensure that callers do not feel abandoned during this time. In addition, VoIP systems offer the option of entertaining customers while they wait in line. Some possibilities are playing engaging music,…
Voice over IP, or VoIP, has become increasingly popular among business owners. However, many business owners ask if VoIP is viable in a landscape where many voice systems are either no longer supported or cost a fortune to upgrade. Your business relies on a consistent and secure communication network. Therefore, choosing the right voice-over IP…
Hackers around the world are flexing their muscles. For reasons that aren’t yet clear they have been launching distributed denial of service (DDOS) attacks against Voice over Internet Protocol (VoIP) providers and it is leading to widespread voice outages. VoIP provider Bandwidth.com is the latest company to fall victim to these attacks. On the afternoon…